At Insidash Software Pvt Ltd, we strive to provide the best possible service to our customers. However, we understand that circumstances may arise where you need to cancel your subscription or request a refund. This Cancellation and Refund Policy outlines the terms and conditions for canceling your ERP software subscription and requesting refunds.
Cancellation Request: You may cancel your monthly subscription at any time by logging into your account and following the cancellation procedures.
Effective Date: The cancellation will take effect at the end of the current billing cycle. You will continue to have access to the ERP software until the end of your current subscription period.
Refunds: No refunds will be provided for the remaining days of the billing cycle.
Cancellation Request: You may cancel your annual subscription by contacting our customer support team at 8141580011.
Effective Date: The cancellation will take effect at the end of the current annual period.Refunds: No refunds will be provided for annual subscriptions once the payment has been processed.
Eligibility: If you are using our ERP software under a free trial period and decide not to continue with a paid subscription, you will not be charged, and no refund is applicable.
Eligibility: Refund requests are considered on a case-by-case basis. Generally, refunds are only available under the following circumstances:
You were billed for a subscription renewal without prior notice.You experienced a technical issue with the ERP software that could not be resolved by our support team.You were charged incorrectly or for a plan you did not subscribe to.
Process: To request a refund, contact our customer support team at 8141580011 with the following details:
Your name and contact informationSubscription details (plan, billing cycle, etc.)Reason for the refund requestReview and Approval: Our team will review your request and respond within 30 business days. Approved refunds will be processed within 30 business days.
Setup Fees: Any setup or installation fees are non-refundable.
Customization Fees: Fees for any customization or professional services are non-refundable once the service has been rendered.Add-On Services: Any additional services or third-party integrations purchased are non-refundable.
We may update our Cancellation and Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. You are advised to review this policy periodically for any changes.
If you have any questions about our Cancellation and Refund Policy, please contact us:
Email: contact@insidash.com
Phone: 9824125994
Thank you for choosing Insidash Software Pvt Ltd. We value your business and are committed to providing the best service possible.